DependEx Logistics (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy outlines how we collect, use, and safeguard your information in compliance with applicable privacy laws.

 

1. Definitions

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1.1 “DependEx Logistics,” “we,” “our,” or “us” refers to the service provider.

1.2 “Customer,” “you,” or “your” refers to the individual or business entity utilizing our services.

1.3 “Goods” refer to the items or cargo entrusted to us for shipment.

1.4 “Services” refer to the air freight, shipping, and logistics solutions provided by DependEx Logistics.

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1. Information We Collect

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We may collect the following types of information:

a. Personal Information:

• Name, address, email, and phone number

• Payment information (e.g., credit card or billing details)

• Identification documents for verification (e.g., TRN)

b. Non-Personal Information:

• Browsing behavior on our website

• Device information (e.g., IP address, browser type)

• Cookies and analytics data

c. Service-Related Information:

• Package details (e.g., sender/recipient information, delivery address)

• Tracking information and delivery history

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2. How We Use Your Information

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We use the information collected for the following purposes:

• To provide logistics and courier services

• To process payments and issue invoices

• To communicate with you regarding your orders or inquiries

• To improve our services, website, and user experience

• To comply with legal or regulatory requirement

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3. Information Sharing

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We do not sell or rent your personal information. However, we may share your information with:

• Service Providers: Third-party vendors (e.g., payment processors, delivery partners) who assist us in operating our business.

• Legal Authorities: When required by law, regulation, or court order.

• Business Transfers: In the event of a merger, acquisition, or sale of assets.

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4. Data Security​

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We employ robust technical and organizational measures to protect your personal information against unauthorized access,

disclosure, or loss. While we strive to ensure the highest level of security, no method of internet transmission can be completely

secure, and we cannot guarantee absolute protection.

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5. Your Rights

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You have the right to:

• Access the personal information we hold about you

• Request corrections or updates to your information

• Request deletion of your information, where applicable

• Opt-out of marketing communications

To exercise these rights, please contact us at 876-425-2952.

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6. Cookies and Tracking Technologies

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We use cookies and similar technologies to enhance your browsing experience. You can manage or disable cookies

through your browser settings.

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7. Retention of Information

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We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required

by law.

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8. Third-Party Links

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Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and

we encourage you to review their privacy policies.

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9. Updates to this Privacy Policy

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We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy

will be posted on our website with the revised “Effective Date” noted at the top.

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10. Contact Us

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If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

DependEx Logistics
Bucksfield, Ocho Rios
Email: dependexlogistics@outlook.com
Phone: 876-425-2952

 

Thank you for trusting DependEx Logistics. We are committed to safeguarding your privacy while delivering reliable

logistics solutions.